5 Big SaaS AI Trends to Watch in 2025
Trend 1: From Generative AI to Agentic, Action-Taking SaaS In 2023–2024, SaaS vendors rushed to ship “gen AI” features: content draft buttons, smart replies, and basic copilots. In 2025, the shift is toward agentic AI —systems that take actions , not just generate text. Enterprise attention is moving toward AI agents that can trigger workflows, update records, and orchestrate multi-step tasks across tools. CIO surveys show AI adoption is now standard: 88% of organizations report using AI in...